Request repair or calibration services
To request repair or calibration services, click here to request a Return Material Authorization
(RMA) number.
Repair and calibration services
The standard flat rate repair charge covers the repair of any one major fault in the unit. Price includes post repair and burn-in testing if required but does not include re-calibration. If multiple faults are found, you will be asked to approve repairs based on time and material. The level of service support is based on parts availability.
These prices apply to service and repairs provided by Quantum Data. Different prices may apply to other factory authorized service locations.
Calibration fee does not include any repairs that may be required for the unit to be calibrated to meet published specs. Photocopies of calibration certificates for equipment used to perform the calibration are provided upon request at no charge. Recording of test data of the calibration work is available for an additional charge.
Suggested Charges for Product Repair & Calibration
Updated on August 15, 2013.
| Model | Flat Repair |
Calibration | Calibration Data |
Evaluation |
Total (Repair+ Calibration) |
| 882C | $3,438.00 | $350.00 | Included | $350.00 | $3,788.00 |
| 882CA | $3,438.00 | $350.00 | Included | $350.00 | $3,788.00 |
| 882D | $3,837.00 | $350.00 | Included | $350.00 | $4,187.00 |
| 882E | $2,045.00 | $350.00 | Included | $350.00 | $2,395.00 |
| 881C | $3,438.00 | $350.00 | Included | $350.00 | $3,788.00 |
| 881D | $3,837.00 | $350.00 | Included | $350.00 | $4,187.00 |
| 881E | $2,045.00 | $350.00 | Included | $350.00 | $2,395.00 |
| 802BT | $1,890.00 | $350.00 | Included | $350.00 | $2,240.00 |
| 802R-300 | $1,890.00 | $350.00 | Included | $350.00 | $2,240.00 |
| 802R-400 | $1,890.00 | $350.00 | Included | $350.00 | $2,240.00 |
| 701A | $1,205.00 | $350.00 | Included | $350.00 | $1,555.00 |
| TPA-MHL-BR | $718.00 | N/A | N/A | $100.00 | $718.00 |
| TPA-MHL2-BR | $1,086.00 | N/A | N/A | $100.00 | $1,086.00 |
| TPA-EAC-4R | $881.00 | N/A | N/A | $100.00 | $881.00 |
| Other TPAs | Quote | Quote | Quote | Quote | Quote |
| HT-180 | $569.00 | N/A | N/A | $100.00 | $569.00 |
| EST | $465.00 | N/A | N/A | $100.00 | $465.00 |
| 780 | $1,205.00 | $350.00 | Included | $200.00 | $1555.00 |
| 780A | $1,815.00 | $350.00 | Included | $200.00 | $2,165.00 |
| 804 | $1,826.00 | $350.00 | Included | $200.00 | $2,176.00 |
| 804A | $2,025.00 | $350.00 | Included | $200.00 | $2,375.00 |
| 980 Gen 1 | $4,170.00 | $350.00 | N/A | $350.00 | $4,520.00 |
| 980 Gen 2 | $4,170.00 | $350.00 | N/A | $350.00 | $4,520.00 |
| 980 Gen 3 | $4,170.00 | $350.00 | N/A | $350.00 | $4,520.00 |
980 Gen 3 HDMI |
$1,996.00 | $350.00 | N/A | $350.00 | $2,346.00 |
| 980B | $4,170.00 | $350.00 | N/A | $350.00 | $4,520.00 |
| 980B HDMI Video Generator Module |
$1,996.00 | #350.00 | N/A | $350.00 | $2,346.00 |
Products listed below may not be repairable due to obsolete parts. You may choose to request a quotation (Evaluation charges listed will apply to an inspection if you choose to send us your product as part of the quote request). You may opt to send your generator to us for quotation or apply for a 10% discount against the purchase of a new Quantum Data product.
| Model | Flat Repair
|
Calibration | Calibration Data | Evaluation | Total (Calibration + Calibration Data) |
| 802F | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 802G | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 802B | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 802GX | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801GP | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 801GX | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801GF | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801GG | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801GC | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801GD | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801FD | N/A | $350.00 | $175.00 | $200.00 | $525.00 |
| 801SL | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 801GL-ISA | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 801GF-ISA | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 801GG-ISA | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 801GC-ISA | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 802G-PCI | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 802F-PCI | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 802R-PCI | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 802D-PCI | N/A | $350.00 | No Data | $200.00 | $350.00 |
| 822S | N/A | N/A | No Data | $200.00 | N/A |
| D88-DVI | N/A | N/A | No Data | $200.00 | N/A |
| D88-MDR | N/A | N/A | No Data | $200.00 | N/A |
| D812-VGA | N/A | N/A | No Data | $200.00 | N/A |
D812-BNC |
N/A | N/A | No Data | $200.00 | N/A |
| 901 | N/A | $425.00 | $175.00 | $200.00 | $600.00 |
| 902/903 | N/A | $500.00 | $175.00 | $200.00 | $675.00 |
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